Passwords get guessed, reused and stolen. If your account holds money, a password alone is not enough. Two-factor authentication and passkeys add a second lock that only you can open, so even someone who knows your password cannot withdraw your earnings.

What is two-factor authentication?

Two-factor authentication (2FA) means proving it is you in two different ways: something you know (your password) and something you have (your phone). With an authenticator app, your phone shows a new 6-digit code every 30 seconds. To withdraw, you enter the current code. A thief with your password but not your phone is stuck.

What is a passkey?

A passkey is a newer, simpler kind of second lock. Instead of typing a code, you confirm with your phone's fingerprint, face unlock or screen PIN. The passkey is stored safely on your device and never leaves it, so there is nothing for a scammer to trick you into sharing. Passkeys also cannot be used on fake look-alike websites, which makes them strong protection against phishing.

Which should you use?

Authenticator appPasskey
How you confirmType a 6-digit codeFingerprint, face or screen PIN
Works on old phonesYesMost phones from recent years
Protection from fake sitesGoodExcellent
SpeedA few secondsOne tap

Either works on Microtask. Many people set up both, so they have a backup.

How to set it up on Microtask

  1. Open Settings and go to Security.
  2. For an authenticator: choose authenticator app, scan the QR code with an app like Google Authenticator or Microsoft Authenticator, and enter the code it shows.
  3. For a passkey: choose add passkey and confirm with your fingerprint, face or PIN.
  4. Once set, every withdrawal asks for your code or passkey.

Removing a passkey also needs a code sent to your email, so nobody can quietly remove your protection.

Common ways accounts get taken over

  • Reused passwords. When one site is hacked, attackers try the same password everywhere.
  • Fake login pages. A link that looks real but leads to a copy of the site.
  • "Support" asking for a code. Someone pretends to help and asks you to read out the code you just received.
  • Unlocked phones. Anyone who picks up your phone can open your apps.

Two-factor authentication and passkeys stop most of these, especially the first two.

What to do if you think your account is at risk

  1. Change your password straight away to a new, unique one.
  2. Check that your authenticator or passkey is still set up in Settings.
  3. Review your email for alerts you did not expect, such as a password change or passkey removal.
  4. Contact support if anything looks wrong.

Choosing a strong password

Length beats complexity. A phrase of four random words, like "mango-bridge-cloud-seven", is far stronger and easier to remember than "P@ss123". A password manager can create and remember unique passwords for every account.

Habits that keep your account safe

  • Use a unique password for every important account.
  • Never share codes. No real support team will ever ask for your authenticator code, email code or OTP.
  • Check the website address before you log in. Bookmark the real site.
  • Watch your email. We email you when your password changes or a passkey is removed. If it was not you, reset your password straight away.
  • Keep your phone locked and your apps updated.

Security also includes your identity. Read what KYC is and how to spot scams.